Member Spotlight – Pulse Technologies

A global company in the advanced technology medical device and contract manufacturing and engineering services industry makes its home in Upper Bucks. Based in Milford Township, Pulse Technologies is a major player in the area’s economy and a global player in the medical device, component and assembly industry.

“What sets us apart is quality, service, technology and commitment,” said Pulse Technologies Director of Global Sales and Marketing Robert Madigan.

Specialized customer service is required by the Pulse Technologies’ team because of the niche industry the firm serves – and lives depend upon it. “We offer high levels of quality and our owners and our company have invested in, and embraced, advanced technology,” Madigan said.

Such technology advances includes ultra smooth medical surfaces and pump components used during surgical procedures, along with the development of new metals to be used in devices, components and implants for patient treatment and care, according to Madigan. “We are developing new materials specifically (for) medical markets,” Madigan said.

Pulse Technologies employs about 188 full time staff, working across three shifts; up to six days a week in its 70,000 square foot facility.

Madigan said 97 percent of the company’s business is medical device implants and examples would be heart pacemaker lead components and stent-line implants.

Pulse Technologies serves cardiac, vascular, orthopedic, spinal and extremity; neurostimulation, cochlear and ophthalmic, device, component and implant markets, the company’s website said. While 80 percent of the firm’s business is to clients in North America, on the global market Pulse Technologies serves customers in Europe, Israel, Southeast Asia and Australia, Madigan said. “We work closely with our customers to make life saving devices that are economically feasible,” Madigan explained.

Pulse Technologies was founded in 1993 by Bob Walsh and Frank Henofer, who are involved in the strategic focus and direction of the company, Madigan said.

For more information visit


UBCC Member Spotlight – Sisters U

In a constantly changing world where relationships rooted in common goals and values are often overlooked or undervalued, Sisters U is a place to find refreshment and share abundance. Sisters U, a nonprofit organization based in Perkasie, helps women make important connections with one another, while providing opportunities for personal and professional growth.

Beyond monthly meetings, Sisters U brings its voice charitable work, the upcoming launch of a new magazine, and bringing summer camp opportunities to youngsters. Personal and professional empowerment, care and support are the cornerstones of Sisters U programs, according to founder and CEO Karen Chellew. Chellew formed Sisters U to meet an ongoing community need. “I feel like we get lost in social media and in our own lives. At Sisters U, no one carries the burden,” Chellew said. The result is “a place for women to come together, Sisters U provides an anchor of support and it’s about creating relationships,” Chellew explained.

Dovetailing with the mission of the Upper Bucks Chamber of Commerce, which meets a need for professionals to network, find and support one another, grow their businesses, and provides education, workshops and an outlet for volunteering, Sisters U is aimed at women and their particular needs.

At Sisters U meetings, local speakers talk about resume and relationship building. Professional and personal experiences are shared. Community needs are identified, along with plans to meet them. Growth and nurturing are the order of the day, Chellew said. Sisters U regular meetings are typically held in Stella’s House Blend Café, 200 North Main St., Sellersville. Meetings cost $10 to attend, and annual memberships are available.

Programs offered through the Upper Bucks Chamber of Commerce may be found on the website, or the weekly membership email blast.

New this summer, Sisters U initiatives will benefit youngsters through a series of weekly camps offered in conjunction with Bucks County Community College Upper Bucks Campus, located at 1 Hillendale Rd., Perkasie. “Kids on Campus” will offer art, music, theater and science programs, Chellew said. Camp runs July 21 through Aug. 21, and cost is $259 per week, Chellew said. Business and private donor sponsorships to help a youngster attend camp are welcome.

For information about Sisters U programs, or to find out how to sponsor a young camper this summer visit

McCoole’s New Shuttle Service Provides Customers and Hoteliers Peace of Mind

McCoole’s now offers patrons a “designated driver” free of charge, in the form of a complimentary shuttle bus service.

Creative problem solving prompted Quakertown Entrepreneur Jan Hench, owner/operator of  McCoole’s at the Historic Red Lion Inn bar and restaurant, and McCoole’s Arts & Events Place, to begin offering the service in March.

The shuttle has proved a boon to business travelers and a way for customers to enjoy her restaurant and bar offerings without the hassle of how they’d safely get home.

McCoole’s at the Historic Red Lion Inn bar and restaurant, located at 4 South Main Street, and McCoole’s Arts & Events Place, adjacent to the restaurant and located at 10 South Main Street.

McCoole’s restaurant is located inside an historic, more than 200-year-old building, which anchors the crossroads into downtown Quakertown at Main and Route 313 (Broad) streets.

Hench credits the idea for a complimentary shuttle service to a business owner in South Florida. “Last November while I was in Florida I (discovered) a man offering these services,” Hench said.

Hench was quick to bring the idea back home.

The artfully designed and hand-painted 15-passenger shuttle bus is impossible to mistake and brings a smile with its brightly colored, whimsical imagery.

It’s available to patrons of McCoole’s locations simply for the asking.

“Patrons call the restaurant and make arrangements to be picked up,” Hench said. The shuttle offers round-trip service.

Locally, corporate and business travelers staying at hotels along Route 663 in Milford Township have embraced the service, according to Aziz Chakouk, general manger for Holiday Inn Express.

Chakouk said the service is popular with his hotel’s business patrons during weekday stays, from Monday to Thursday. “We typically arrange for the shuttle service at the front desk and our business travelers love it,” Chakouk said.

Chakouk said his patrons have been using the service since it began in late March.

“It’s safer for them to enjoy alcohol and a (few drinks), and then return to the hotel without any hassles,” Chakouk said.

Additionally, business travel patrons are set free from the restrictions of company car use often imposed on them when they travel, according to Chakouk. “A lot of times company cars may only be used for business (transport)” and nothing else during the employee’s time away, Chakouk said.

Hench said Best Western Motor Inn patrons in Quakertown have also used the service.

The shuttle is available for any transportation needs for either McCoole’s location, Hench said.

“We have Wednesday night wine tastings and game nights,” Hench said.

In the works for future offerings at McCoole’s are wine and dinner pairings and open night mic evenings with local musicians, Hench said.

The shuttle could become the “designated driver” for any group outing at McCoole’s, too.

How the McCoole’s shuttle service works:
Patron(s) heading to either McCoole’s locations for any reason may request shuttle service.

The patron, or hotel front desk staff, calls the restaurant to arrange for a pick up.

Patrons provide their name, address and requested pick up time.

For more information call McCoole’s at (215) 538-1776 or visit the website at

What’s Your Plan?

From the just-right business entity to setting up a home office, local zoning ordinance references and lease agreements with commercial landlords, about two dozen entrepreneurs learned how to optimize their ideas at a recent Small Business Development Center workshop

How to create a business plan was hosted by Upper Bucks Chamber of Commerce and lead by Robert Mineo, financing assistance program director for the Small Business Development Center based on the campus of Lehigh University on Wednesday, Nov. 12.

Mineo walked participants through the nuts and bolts of creating a business plan, along with the need for a purpose driven document.

“It shouldn’t be more than 8 to 10 pages long, tops,” Mineo said.

Mineo offered tips for home-based businesses, such as seeking out information on local ordinance compliances and permits, and offered guidance on creating a business plan with punch.

“Start with the strongest section first,” Mineo said.

For those just starting a new business, the business plan might lead with education, background and industry or related accomplishments.

Looking for financing? Think ABC’s “Shark Tank” by building a strong case for why you, and your idea, are an exceptional risk for a bank or investor to take on.

Mineo said a good business plan includes an executive summary, which briefly summarizes the point of the document.

Use strong, clear language, and directly state what the purpose of the document is.

A strong business plan – again 8 to 10 pages long – should include:

*A description of the business proposed.
*Products or services offered.
*The market you’ll serve.
*Location where the business will be based.
*A competitive analysis.
*Management and personnel identified.
*Sources of income and current applications for financing.
*Final summary.

For more information about how to create a business plan, or for small business support, visit the Small Business Development Center website at or the Upper Bucks Chamber of Commerce website at

Starting a new business? You really need to have a plan.

Do you have a plan?

If you do, congrats! You’re ahead of many of your colleagues who don’t.

If you don’t….

While success may be found by taking a stab in the dark, it’s more often than not a careful and calculated goal.

That means lots of hard work, perseverance, thoughtful consideration, goal setting, assessments and the occasional tweak along the way.

For small businesses in particular, having a business plan can mean the difference between weathering that all important first year, and remaining vibrant well into a second, third or fifth decade of operation, and going belly up.

Any one thinking about starting their own business can take advantage of the knowledge and expertise of professionals from Lehigh University’s Small Business Development Center during a free seminar titled, “Develop Your Business Plan!” from 6 p.m. to 7:30 p.m., Wednesday, Nov. 12, inside the newly renovated chamber offices. In this workshop, attendees will outline their business plan using the Lehigh University SBDC’s Business Planning Workbook. Bring a pen/pencil and expect to write! This workshop is designed to get your plan on paper and to understand what lenders are looking for. Those who have already started a business plan can benefit from advice, tips, and a discussion of common mistakes.

The Upper Bucks Chamber of Commerce is located at 21 N. Main St., Quakertown.

The Small Business Development Center (SBDC) has at its mission to help new start ups begin business, and to nurture and sustain them on the road to success, the organization’s website said.

Ongoing consulting and educational opportunities are available through SBDC, the website said.

While the chamber sponsored seminar is free, registration is required.

To register online visit the Small Business Development Center’s website here.

How to increase referrals for your service-based company

by Nick Hance, UBCC Member and CEO of Reenhanced Does it feel like you’re suiting up for battle every time you go to a networking event? You’re ready to make a charge and “network” with as many people as possible? What … Continue reading