McCoole’s New Shuttle Service Provides Customers and Hoteliers Peace of Mind

McCoole’s now offers patrons a “designated driver” free of charge, in the form of a complimentary shuttle bus service.

Creative problem solving prompted Quakertown Entrepreneur Jan Hench, owner/operator of  McCoole’s at the Historic Red Lion Inn bar and restaurant, and McCoole’s Arts & Events Place, to begin offering the service in March.

The shuttle has proved a boon to business travelers and a way for customers to enjoy her restaurant and bar offerings without the hassle of how they’d safely get home.

McCoole’s at the Historic Red Lion Inn bar and restaurant, located at 4 South Main Street, and McCoole’s Arts & Events Place, adjacent to the restaurant and located at 10 South Main Street.

McCoole’s restaurant is located inside an historic, more than 200-year-old building, which anchors the crossroads into downtown Quakertown at Main and Route 313 (Broad) streets.

Hench credits the idea for a complimentary shuttle service to a business owner in South Florida. “Last November while I was in Florida I (discovered) a man offering these services,” Hench said.

Hench was quick to bring the idea back home.

The artfully designed and hand-painted 15-passenger shuttle bus is impossible to mistake and brings a smile with its brightly colored, whimsical imagery.

It’s available to patrons of McCoole’s locations simply for the asking.

“Patrons call the restaurant and make arrangements to be picked up,” Hench said. The shuttle offers round-trip service.

Locally, corporate and business travelers staying at hotels along Route 663 in Milford Township have embraced the service, according to Aziz Chakouk, general manger for Holiday Inn Express.

Chakouk said the service is popular with his hotel’s business patrons during weekday stays, from Monday to Thursday. “We typically arrange for the shuttle service at the front desk and our business travelers love it,” Chakouk said.

Chakouk said his patrons have been using the service since it began in late March.

“It’s safer for them to enjoy alcohol and a (few drinks), and then return to the hotel without any hassles,” Chakouk said.

Additionally, business travel patrons are set free from the restrictions of company car use often imposed on them when they travel, according to Chakouk. “A lot of times company cars may only be used for business (transport)” and nothing else during the employee’s time away, Chakouk said.

Hench said Best Western Motor Inn patrons in Quakertown have also used the service.

The shuttle is available for any transportation needs for either McCoole’s location, Hench said.

“We have Wednesday night wine tastings and game nights,” Hench said.

In the works for future offerings at McCoole’s are wine and dinner pairings and open night mic evenings with local musicians, Hench said.

The shuttle could become the “designated driver” for any group outing at McCoole’s, too.

How the McCoole’s shuttle service works:
Patron(s) heading to either McCoole’s locations for any reason may request shuttle service.

The patron, or hotel front desk staff, calls the restaurant to arrange for a pick up.

Patrons provide their name, address and requested pick up time.

For more information call McCoole’s at (215) 538-1776 or visit the website at


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